Terms of Service & Cancellation Policy

Last updated: [DATE]

1. Cancellation Policy

[CLIENT_CANCELLATION_POLICY_HERE] (Example: Cancellations made 48 hours before the scheduled pickup time will receive a full refund. Cancellations made within 24 hours are non-refundable.)

2. Vehicle Rules

Smoking and consumption of alcohol are strictly prohibited in all vehicles. Passengers are responsible for any damages or excessive cleaning fees caused during the ride.

3. Waiting Time & Delays

[CLIENT_WAITING_POLICY_HERE] (Example: We offer 60 minutes of complimentary wait time for airport pickups and 15 minutes for all other pickups. Additional wait time will be billed at standard hourly rates.)

4. Liability

Express Lyft is not liable for delays caused by extreme weather, heavy traffic, road closures, or unforeseen mechanical failures. In such rare events, we will make every effort to provide an alternative solution or a full refund.